FAQs

If you have the product’s SKU number (ex. B002017) you can look it up using the full SKU in the search box. If you do not have the SKU you can try looking for it by using the search box or filtering the Shop All category. If you are still unable to locate the item please contact customer service at CustomerService@Nostalgica.com or use the Chat with us option.

Be sure to click into the item and read the full description. If you still have questions, contact customer service at CustomerService@Nostalgica.com or use the Chat with us option.

Please contact customer service with your request at CustomerService@Nostalgica.com.

Yes, please click here to go to our gift card page.

Please contact CustomerService@Nostalgica.com to see if there are any openings for our subscriptions.

Contact customer service as soon as possible, by using the Chat with us option ore emailing CustomerService@Nostalgica.com. Many orders are shipped the day we receive them.

You should receive email notifications to keep you up to date on your order including order confirmation, shipping confirmation and when it is out for delivery. If you have not received these emails or have further questions please contact customer service at CustomerService@Nostalgica.com or use the Chat with us option.

Contact customer service within 7 days to report any issues at CustomerService@Nostalgica.com or use the Chat with us option.

Click here to see our return policy.

Make sure that you are entering the code correctly, try copying and pasting instead of typing it in. Double check the date/s the coupon is good for. If you are still having issues contact customer service at CustomerService@Nostalgica.com or use the Chat with us option.

If you have forgotten to add a coupon code please contact CustomerService@Nostalgica.com or use the Chat with us option and we will do our best to update your order. Please note that if an order has already been sent we will be unable to add any free gifts or remove any shipping charges.